Limpeh policies
Refund Policy
Straightforward annual pricing, a seven-day refund request window, and clear cancellation terms.
Last updated: 1 November 2026
1. Annual billing
The Limpeh annual plan is US $29 per year. Payment and renewal details must be presented before purchase. Billing is not currently connected, so the plan shown in the dashboard is not proof of a payment or an active paid subscription.
2. 7-day refund request window
You may request a refund within 7 calendar days of a successful annual-plan payment, including a renewal. Email contact@limpeh.me from your account email with your territory and payment receipt or transaction reference. Do not send card numbers or passwords.
Once the payment is verified, a request made within that window is eligible for a refund to the original payment method. Payment-provider processing times may vary. Outside this window, payments are non-refundable except where applicable law requires otherwise. This policy does not limit statutory consumer rights.
3. Cancellation and self-service availability
Cancellation stops future renewal; it is not itself a refund request. You may request cancellation at any time using the contact below. For a paid plan, access ordinarily continues until the end of the paid period, unless you receive a refund or your account is terminated for abuse.
Self-service cancellation is not currently available because billing has not been connected. When a billing portal is provided, its availability and cancellation controls will be shown in the dashboard. Until then, use contact@limpeh.me rather than looking for an unavailable cancellation button.
4. Duplicate or unexpected charges
If you believe a payment is duplicated or incorrect, contact us with the receipt so it can be investigated. Do not treat a dashboard price or status label as evidence of a charge; use your payment confirmation.